At v98apk, protecting your personal data is a fundamental commitment — not a formality. This Privacy Policy explains in plain terms what information we collect when you use the v98apk platform, why we collect it, how we use and safeguard it, and what rights you hold over your own data as a member based in Indonesia.
Every piece of data transmitted between your device and v98apk's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your personal information and financial details are never sent in plain text.
v98apk will never sell, rent, or trade your personal data to unaffiliated third parties for commercial marketing purposes. Your information is used solely to deliver and improve the services you have requested.
We apply a data-minimisation principle: we collect only the information that is strictly necessary to register your account, process transactions, and comply with our KYC and AML obligations. Nothing beyond what is needed.
Registered v98apk members have the right to access, correct, and request deletion of their personal data at any time, subject to our legal retention obligations. Submit a request via [email protected] and we will respond within 30 days.
v98apk uses cookies and similar tracking technologies only for session management, platform analytics, and fraud prevention. We do not use third-party advertising cookies that track your activity across unrelated websites.
Our data protection practices are aligned with internationally recognised privacy frameworks. Members across Jakarta, Surabaya, Bali, Medan, and all of Indonesia can trust that their data is handled responsibly and securely.
v98apk operates Indonesia's premier online casino and sports betting platform, accessible at v98apk.net. As the data controller for all personal information collected through our platform, we take our privacy obligations seriously. This Privacy Policy sets out a clear, honest account of how we handle your personal data — what we collect, why we collect it, how long we keep it, who we may share it with, and what rights you can exercise at any time.
This policy applies to all current and prospective members of v98apk, including visitors who browse the platform without registering, registered members who hold an active account, and former members whose accounts have been closed but whose data we are required to retain for legal or compliance purposes.
v98apk is committed to transparency. If any aspect of this policy is unclear, our support team is available around the clock — in English 24/7, and in Indonesian from 08:00 to 24:00 WIB — to answer your questions. Contact us at [email protected].
The following terms carry the meanings assigned below throughout this Privacy Policy:
v98apk collects Personal Data in several categories depending on how you interact with the platform. The table below summarises the data types, examples, and the context in which each is collected.
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, KTP or passport number | Account registration, KYC verification |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Jakarta, Surabaya, Bali) | Account registration, support enquiries |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, account balance snapshots | Deposit/withdrawal processing, KYC verification |
| Transaction Data | Wager amounts, game history, bonus claims and usage, win/loss records | Ongoing gameplay, bonus compliance monitoring |
| Technical Data | IP address, browser type and version, operating system, device identifier, session timestamps, referring URL | Automatic collection during platform use |
| Usage Data | Pages visited, features accessed, search queries on the platform, click-path data, session duration | Automatic collection via analytics cookies |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, complaint records | Customer support interactions |
| KYC Document Data | Scanned or photographed copies of KTP / passport, proof-of-address documents, payment-method ownership evidence | Identity verification process |
We do not intentionally collect or retain sensitive data categories such as racial or ethnic origin, religious beliefs, health data, or political opinions. If you voluntarily disclose such information in a support message, we will treat it with heightened confidentiality and will not use it for any commercial purpose.
4.1 — Directly From You
The majority of Personal Data we hold about you is provided directly by you through the following interactions:
4.2 — Automatically During Platform Use
When you visit and use the v98apk platform, certain Technical Data and Usage Data is collected automatically by our systems. This includes your IP address (used for geolocation checks and fraud detection), device and browser information, session timestamps, pages visited, and in-game activity records. This automatic collection is standard practice for all online platforms and is essential for security and service delivery.
4.3 — From Third-Party Service Providers
We may receive limited Personal Data about you from third parties that we engage to deliver our Services, including:
v98apk processes your Personal Data for the following clearly defined purposes:
v98apk processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
6.1 — Contractual Necessity
Most of our core data processing activities — including account creation, payment processing, game delivery, and KYC verification — are necessary for the performance of the contract between you and v98apk (i.e., the Terms & Conditions you accepted at registration). Without this processing, we cannot provide the Services you have requested.
6.2 — Legal Obligation
Certain processing activities — particularly KYC document retention, AML transaction monitoring, and responding to lawful authority requests — are required in order for v98apk to comply with its obligations under internationally recognised financial crime prevention standards.
6.3 — Legitimate Interests
We process Technical Data and Usage Data for fraud detection, platform security, and aggregate analytics on the basis of our legitimate interest in maintaining a safe, functional, and competitive gaming platform. We have assessed that this processing does not override your fundamental privacy rights, given the limited sensitivity of the data involved and the clear benefits it delivers to all Members.
6.4 — Consent
Where we send you direct marketing communications beyond transactional notifications (for example, promotional emails about seasonal bonuses during Idul Fitri or Ramadhan campaigns), we rely on your consent, which you may withdraw at any time by contacting support or using the unsubscribe link in any marketing email.
7.1 — Service Providers (Data Processors)
We share Personal Data with carefully selected third-party service providers who process data on our behalf and under our documented instructions. These include:
All Data Processors engaged by v98apk are bound by written data processing agreements that require them to process Personal Data only as instructed, to maintain appropriate security measures, and to delete or return data upon termination of the engagement.
7.2 — Legal and Regulatory Disclosure
v98apk may disclose Personal Data to competent authorities, law enforcement agencies, or regulators where we are legally required to do so — for example, in response to a lawful court order, subpoena, or regulatory investigation. We will notify you of any such disclosure where we are legally permitted to do so.
7.3 — Business Transfers
In the event that v98apk undergoes a merger, acquisition, restructuring, or sale of all or part of its business, Member Personal Data may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections described in this policy. We will notify affected Members of any such transfer in advance where practicable.
7.4 — Fraud and Security
We may share Personal Data with other online gaming operators, fraud prevention networks, or financial institutions where we have reasonable grounds to believe that a Member has engaged in fraudulent activity, money laundering, or other conduct that poses a financial crime risk. Such sharing is conducted strictly within applicable legal frameworks.
v98apk retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our compliance obligations. The following retention periods apply as general guidance:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | AML compliance, legal dispute resolution |
| KYC Documents | Duration of account + 5 years after closure | Regulatory obligation, fraud prevention |
| Financial and Transaction Data | Duration of account + 5 years after closure | AML compliance, tax and audit records |
| Communications Data | 3 years from the date of communication | Customer service quality, dispute resolution |
| Technical and Usage Data | 13 months from collection | Security monitoring, analytics |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Demonstrating lawful marketing basis |
When Personal Data is no longer required and the applicable retention period has expired, v98apk will securely delete or irreversibly anonymise the data so that it can no longer be attributed to any identifiable individual.
v98apk implements a layered security architecture to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. Our technical and organisational security measures include:
While we apply best-practice security measures, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure: use a strong, unique password for your v98apk account, do not share your login credentials with anyone, and contact our support team immediately if you suspect unauthorised access to your account.
v98apk uses cookies and similar tracking technologies (such as local storage and session storage) to operate the platform effectively, ensure security, and improve the user experience for Members across Indonesia. The following categories of cookies are used:
10.1 — Strictly Necessary Cookies
These cookies are essential for the platform to function. They enable you to log in, navigate between pages, maintain your session while you play, and use the deposit and withdrawal features. Without these cookies, the platform cannot be used. No consent is required for strictly necessary cookies.
10.2 — Analytics Cookies
We use analytics cookies to understand how Members use the platform in aggregate — which pages are most visited, where users drop off, how long sessions last, and which games are most popular. This data is used only in anonymised, aggregated form to guide platform improvements. Analytics cookies are not used to build profiles of individual users for advertising purposes.
10.3 — Security and Fraud Prevention Cookies
These cookies help us detect and prevent fraudulent activity, including bot traffic, credential-stuffing attacks, and suspicious login patterns. They record device fingerprint information and session behaviour signals that allow our systems to distinguish legitimate Members from automated threats.
10.4 — Managing Cookies
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies from specific sites. However, please be aware that disabling strictly necessary cookies will prevent you from logging in and using the v98apk platform. Blocking analytics or security cookies may degrade your experience or trigger additional security checks on login.
As a Member of v98apk, you have the following rights regarding your Personal Data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days of receiving a complete, verifiable request.
11.1 — Right of Access
You have the right to request a copy of the Personal Data v98apk holds about you, together with information about how it is used, where it is stored, and with whom it has been shared. We will provide this information in a clear, structured format.
11.2 — Right to Rectification
If any of the Personal Data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update most standard account information (such as your email address or phone number) directly through your account settings. For corrections to KYC-verified identity data, please contact support.
11.3 — Right to Erasure
You may request that v98apk delete your Personal Data. We will honour this request where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to our legal retention obligations: we are required to retain certain data (particularly KYC documents and financial transaction records) for a minimum of 5 years following account closure, and erasure requests cannot override these obligations during that period.
11.4 — Right to Restrict Processing
In certain circumstances — for example, while a dispute about data accuracy is being resolved — you may request that v98apk restrict the processing of your Personal Data to storage only, pending resolution of the issue.
11.5 — Right to Data Portability
You have the right to receive a copy of Personal Data you have provided to v98apk in a structured, commonly used, machine-readable format (such as CSV or JSON), and to request that we transmit that data directly to another service provider where technically feasible.
11.6 — Right to Object
You may object at any time to the processing of your Personal Data where that processing is based on our legitimate interests. We will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
11.7 — Right to Withdraw Consent
Where processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. To withdraw consent for marketing communications, use the unsubscribe link in any marketing email or contact [email protected].
The v98apk platform is strictly intended for adults aged 21 and above. We do not knowingly collect Personal Data from individuals under the age of 21. Our KYC process is specifically designed to verify each Member's date of birth before any withdrawal is processed, and age verification checks are applied at the account registration stage.
If v98apk becomes aware that Personal Data has been collected from a person under 21 — whether through a falsified date of birth at registration or any other means — we will immediately suspend the relevant account, void any outstanding balance, and securely delete the data associated with the minor in accordance with our data retention obligations.
If you are a parent or guardian and believe that your child under 21 may have registered an account on v98apk, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
We also encourage all adults in Indonesia to make use of parental control software and internet filtering tools to prevent minors from accessing online gambling platforms. For further guidance, visit our Responsible Gaming page.
v98apk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, the Services we offer, or applicable legal requirements. The most current version of this policy will always be published at v98apk.net/privacy-policy, with the "Last Updated" date revised accordingly.
Where a change to this policy materially affects how we process your Personal Data, we will provide reasonable advance notice via a notification displayed on the platform or sent to the email address registered on your account. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.
We encourage you to review this policy periodically so that you remain informed about how your data is being protected. If you have questions about any update, our support team is available to explain the changes in plain language.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related concern, please reach out to the v98apk data protection team through the following channels:
For questions about account security, responsible gaming tools, or deposit limits, please also refer to the Responsible Gaming page and the FAQ page, which address many common member concerns. For a full understanding of your contractual rights and obligations as a v98apk member, please read our Terms & Conditions.
Now that you understand how we protect your personal information, explore everything v98apk has to offer — from live sportsbook action to thousands of premium casino games, all in a secure, trusted environment.
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